Onboard
Review workflows, dependencies, documentation, and support responsibilities.
Managed AI Operations
Keep the AI workflows you rely on working as intended.
Monitor agreed AI agents and automations, review issues, and manage updates within a clear support plan.
A good fit when
- You already have AI agents or automations in daily use.
- Your team needs someone to review failures and changes.
- You want a defined support and maintenance arrangement.
The work, explained
Launching an AI workflow is the beginning of its operating life. Tools change, connections fail, and the information behind an answer needs updating. We define the workflows under support, monitor the agreed checks, and manage changes with testing and clear responsibilities.
What’s included
A clear breakdown of the work
Your proposal confirms the items, depth, and responsibilities included in your project.
- 01
Define what is supported
Document the agents, workflows, platforms, integrations, and environments in the support plan. Identify owners, access needs, and dependencies.
- 02
Monitor agreed checks
Review workflow health, errors, and agreed quality checks at the frequency in your plan. Identify which alerts the platforms can actually provide.
- 03
Review output quality
Check agreed samples and flagged outputs against the workflow requirements. Maintain human review and escalation where the system needs it.
- 04
Investigate issues
Assess reported failures and define the next action. Response coverage, escalation, and responsibilities are stated in the support agreement.
- 05
Maintain and test updates
Manage agreed changes to prompts, information sources, connections, or configurations. Test updates and record the changes before rollout.
- 06
Report and improve
Summarize issues, changes, and useful operating measures. Larger redesigns or new agents are scoped separately from routine maintenance.
How we work
From your first call to a clear handover
01 02 Monitor
Run the agreed checks and record issues that need attention.
03 Maintain
Investigate problems and test approved updates before release.
04 Review
Report changes and decide what needs further improvement.
What you receive
Useful deliverables. A scope you understand.
Bring a list of live workflows, platform details, documentation, and known issues. We review maintainability and access before confirming what we can support.
- A defined workflow and support inventory
- Monitoring and escalation responsibilities
- Maintenance and change records
- Operating reviews at the agreed frequency
We agree on the price, timeline, and support before work starts. Third-party subscriptions, advertising spend, and additional work are identified separately in your proposal.
Discuss your scopeFAQ
Managed AI Operations questions
Routine operations covers the workflows listed in your support plan. New agents, substantial redesigns, or additional integrations are separate development work unless included.
Coverage and response expectations are agreed in your support plan. Around-the-clock coverage is not implied by this service.
Potentially. We first review its platforms, documentation, access, and maintainability, then confirm the support scope and any onboarding work needed.
The workflow defines what can run automatically and what needs human approval. We maintain the agreed permissions and review steps rather than treating every action as autonomous.
Let’s talk
Book a call about Managed AI Operations
Share what you need. We’ll discuss your starting point, the work involved, and whether this offering is a fit.
A free 30-minute discovery call. The project scope and price are agreed before you commit to the work.
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Your next step
Ready to discuss Managed AI Operations?
Start with a focused conversation about the work you already know you need.