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Content Planning

A useful content plan built around customer questions.

Decide what to publish, who it serves, and how each page or article supports a useful next step.

A good fit when

  • You do not know which pages or articles to create next.
  • Existing content is scattered, outdated, or repetitive.
  • Your team needs clear briefs and a manageable publishing schedule.

The work, explained

Publishing more does not automatically make your website more helpful. We review what you already have, listen to the questions customers ask, and plan content that explains your services clearly. The result is a practical set of priorities and briefs your team can work from.

What’s included

A clear breakdown of the work

Your proposal confirms the items, depth, and responsibilities included in your project.

  1. 01

    Review existing content

    Assess the agreed pages and materials for clarity, duplication, gaps, and outdated information. Identify what to keep, improve, combine, or retire.

  2. 02

    Understand the audience

    Collect useful customer questions, sales conversations, and service information. Define what readers need to understand before taking a next step.

  3. 03

    Choose priorities

    Plan the service pages, guides, articles, or updates that address the most useful needs. Explain the purpose and audience for each item.

  4. 04

    Write practical briefs

    Define the topic, key questions, outline, facts to supply, and intended call to action. Give writers and reviewers a clear starting point.

  5. 05

    Set a workable schedule

    Agree on publishing priorities, responsibilities, and review steps that fit your team’s capacity. Avoid a calendar that requires more resources than you have.

  6. 06

    Review and improve

    Use available website data and customer feedback to decide what needs updating. Writing, design, and publishing are included only if listed in your scope.

How we work

From your first call to a clear handover

  1. 01

    Review

    Assess existing materials and gather customer questions.

  2. 02

    Prioritize

    Choose the content that best supports your services and customers.

  3. 03

    Brief

    Prepare the agreed outlines, inputs, and publishing responsibilities.

  4. 04

    Refine

    Review published work and adjust the plan using available evidence.

What you receive

Useful deliverables. A scope you understand.

Bring your existing website, common sales questions, service details, and any materials your team has already prepared. We agree on the number of pages reviewed and briefs produced.

  • Content review and prioritized recommendations
  • A practical topic and page plan
  • Content briefs for the agreed items
  • Publishing and review responsibilities

We agree on the price, timeline, and support before work starts. Third-party subscriptions, advertising spend, and additional work are identified separately in your proposal.

Discuss your scope

FAQ

Content Planning questions

  • The planning scope covers the agreed review, topics, and briefs. Writing, editing, graphics, and publishing can be added to the proposal.

  • Yes. We can provide briefs and review guidance for your staff or writer. Responsibilities and the review process are agreed at the start.

  • No. Useful content is one part of a wider website and marketing effort. We plan around your audience and business goals and review the results available to you.

  • AI-assisted content still needs human review. We define who supplies the facts, who checks them, and who approves publication as part of the workflow.

Let’s talk

Book a call about Content Planning

Share what you need. We’ll discuss your starting point, the work involved, and whether this offering is a fit.

A free 30-minute discovery call. The project scope and price are agreed before you commit to the work.

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Your next step

Ready to discuss Content Planning?

Start with a focused conversation about the work you already know you need.